I’ve gotta write about this amazing customer service!

Thank you, Gigi, Jax, Ashleigh, and Nora.  Ladies, you made my Christmas extra special this year. And thank you, Erin, for telling us about this store. Thank you, Chloe, my daughter, for caring about me and being a noticer. Thank you for pushing me to go to this store (because we both know I wasn’t gonna.) You are one of my best friends (even if the world says parents and kids can’t/shouldn’t be friends. When you think about it… the world says a lotta stuff that doesn’t make much sense and makes life more difficult.)

When I receive good customer service I OFTEN write to the company or to an employer praising the great way an employee exceeded expectations. (And when I get crummy service I only occasionally write and am very careful what I say. Maybe the person was having a bad day. Everyone has bad days.)

My husband recently took me shopping at Torrid. Torrid is a women’s clothing store. They have cute jackets, tops, bottoms, shoes, jewelry, undies, bras, and even a few nighties to choose from. AND they have gift cards so you can give this wonderful gift to someone.

I visited there once before and received the same quality of service as this time.

THAT time I was just buying a bra that would fit me (because mine was squeezing me like a corset and I was barely able to breathe.) Thank you, Erin. You are my hero! (I know the correct word is “heroine” but I like the word “hero” better because it sounds cooler.) Because you took my daughter shopping with you for your birthday, she told me about Torrid and now I can breathe again. You made a difference in my life when you shared this amazing treasure of a place with my daughter.

THIS time I tried on about 50 items of clothing.

And they did not hurry me. Not even a little bit!

I just had to write about it.

From the moment I walked in I was greeted by a smiling face and she asked if I was looking for something specific. I was. For many years I haven’t found cute jeans that would fit me. She found a couple pair of jeans and then asked if she could reserve a fitting room for me. (They even wrote my name on the door.)

Every time I’d get a few more hangers over my arm, someone would ask if she could take them to my dressing room. “Yes, please.”

At one time I noticed a woman waiting with an employee near the 4 dressing rooms. 3 were occupied. My room was just holding my clothes in it (I wasn’t ready to try stuff on yet) but they were not letting anyone use my space. They prepared a place just for me! Of course, I offered the room to the customer and she accepted.

I believe every person working spoke to me and nobody rushed me. Since I’ve had kids, many days I have been rushed. That’s not fun. Somewhere in the middle of mommyhood, we realize we better sit down a while because we just really need to. As a mom and wife, I hurry to help my kids, my friends, my kids’ friends, my husband, church, school, and then don’t remember that I haven’t taken time for me to be refreshed.

This shopping visit did just that!

After I was there maybe 10 minutes, tears came to my eyes.

What’s THAT about? OHHH! I’m not being rushed, pulled on, pushed, guilted into, needed, volunteered, or anything but pampered.

PAMPERED! WOW! THIS feels GREAT! I could do this every day! (I won’t do this every day. But I will remember the feeling and take moments for me more often.)

(I LOVE being a mommy and wife. These 2 things are all I ever dreamed about being when I was younger. I absolutely love it. It’s okay to need time to re-energize and regroup. Any job requires that for someone to be able to give more again.)

The employees were all kind to each other. There was no “attitude” when they spoke to each other or to customers. There was a genuine respect in the atmosphere that many companies don’t have between employees.

THAT says A LOT by itself!

I wasn’t in a hurry. They let me keep adding clothes to the room.

When I finished looking through all the beautiful choices and was trying the clothes on, every once in a while one of the girls would ask if I needed a different size or how things were going. (They did this with everyone ~ and it was very kind.) Someone would trade out one size or color for another while I was trying on clothes.

It was like they were there to REALLY HELP me shop!

The girls were professional, fun, silly, friendly, real, polite, and would offer their opinions about an outfit.

I LOVED that!

Even if someone doesn’t like a certain style or color on me, I may still buy it because I like it but I really do appreciate their opinions about whether something looks good on me or not. (I’d always rather hear someone who cares about me or cares how I look tell me in the store if it doesn’t look so flattering than for a hundred people to think, “That looks awful on her,” after I buy it.)

It’s not a reflection of my worth or beauty if a certain style or color does or doesn’t look great. Every body is a different shape and it’s pretty cool that we have so many choices to find the most flattering patterns to fit our body shapes.

At Torrid, (I have to admit this) clothes are a little pricey for every season shopping for me, but they’re good quality and the experience, itself, was WORTH EVERY PENNY to me (and to my husband!)

After deciding on final choices (with the help of my family and 4 sweet employees,) they took the time to find if my mailer coupons or if the in-store promotions were better for me.

It was just a special experience from the beginning and it stayed that way until I went home. I listened to the way they talked with other customers. Every person was treated with respect.

Thank you, ladies, for making this Christmas (and bra shopping a few months ago) a fun and special time. Thank you for NOT rushing me. Thank you for actually caring about my day and for offering your opinions when I tried on clothes. YOU made my Christmas more special this year. I know wherever you work, you will shine and companies would be honored to employ you! Thank you, Gigi, Jax, Ashleigh, and Nora.

[Note: This is not a story about thrift stores but I have to mention how much I LOVE thrift stores. Most of my adult life I have bought my clothes and my family’s clothes (not undies or socks) from thrift stores and garage sales. It’s okay to spend money on clothes sometimes but it’s very fun to be able, when someone compliments my cute shirt, to tell people it was only $2 at a thrift store.

But I’m pretty sure I’ll be visiting Torrid again; maybe for my birthday!

Oh, and I did find some cute jeans, too!]

[Note Too: I find it degrading that some people call some women “plus” size. I believe it would be equally degrading if people called some women “negative” size. It sounds unkind either way to me. Like “You’re too much woman.” or “You’re not enough woman.” There’s a lot I wish would change about this world.

Torrid mostly “sizes” clothes in 0, 1, 2, 3, and 4. And it’s a fun experience just to not see PLUS (or minus) on a sign.

We’re women and we’re ALL beautiful. Period.]

[Note Too Also: You know all those clothes we keep in our closets for 10…20…30… years kinda hoping to wear them again?

I cleaned them out.

THIS actually feels GREAT! (I’ll admit I never could bring myself to do this until now. Not really sure why that took so long. And any small step toward being healthier is better than looking a certain size.)

Try it! Say Merry Christmas to who you are NOW at the beautiful size you are NOW.

It’s actually a LOT of fun!! I never thought it would be. But it’s freeing! And once you really look at who you are and how beautiful you are NOW, no matter what size you are, it’s easier and easier as you go through the closet! I’m so excited for you! It may even turn out to be your favorite Christmas gift to yourself.]

 

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Today my husband painted my toenails.

Our marriage has been under attack for years. We have been through so much. There is one thing we can agree on. God has been The One to hold us together.

God has put a love in my heart for this stubborn man and He’s put a love in my husband’s heart for this impossible woman!

If it wasn’t for God doing work in our lives, I wouldn’t even be writing here at all.

I shouted, “Let me in!” I cried, “Why do you have these walls built so high?” I tried to tell my husband for years what I needed.

I felt as if he never heard me. (Probably because he didn’t.)

My husband only was able to hear me when my spirit was finally quiet.

The problem with my spirit getting quieter was that part of me was giving up on believing we’d ever have a real, honest, deep relationship with each other.

 

Today my husband painted my toenails.

This takes me being quiet and letting him love on me.

This takes me not correcting him when he’d miss the nail.

This takes me letting go of control and letting him brush side to side instead of how I’d do it.

This takes him listening to me when I tell him water on a paper towel may not take the paint off my skin as well and that a cotton ball and polish remover will work better.

This takes us both letting go of something and listening to each other to get somewhere better.

And I’d rather have this intimate time with him than perfectly painted toenails.

 

I’m praying over your marriage today, also.

God, please touch marriages everywhere and make them into the healthy, beautiful relationships You intended them to be. Please help us let hurts go and be trustworthy for each other. Please help us be transparent; not hiding anything from each other. Please remind us how to show respect to each other and speak softer when we feel upset. God, I pray now for marriages that have yet to happen. Please guide us to be the best husbands and wives we can be. Please give us more moments of husbands painting toenails. Thank You for marriage. We love you, Lord. In Jesus’ Name, Amen.

 

That Doesn’t Even Rhyme

Sometimes people say mean things and try to cut you down to their level.

You can say, “No thank you.”

You can say, “Get lost.”

You can say, “Hey, you’re really being mean.”

But I think maybe a better thing to say is, “That doesn’t even rhyme.”

 

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Single? That’s cool. Window shopping? Probably always. What’s on “The List?”

[Note: This is written EXPECTING that the man is a man of good character and not abusing his daughters in any way. And, yes, I do need to mention this. Also I am a mom of two girls so realize this is written from a mom of two girls. I don’t have sons so I’m not writing from that perspective.]

Our oldest daughter was talking about a boy she thought was cute. I asked her what she liked about him. My husband started asking questions too.

I stopped and listened. I just froze. That was so cool. I wondered what that feeling was. What WAS that? It was BEAUTIFUL. Oh, it’s called LOVE. Our girls FEEL valued because daddy CARES who they hang out with.

Dads SHOULD be involved. Dads need to SAY to a boy, “My daughter is so valuable and I am trusting you. I expect you to treat her like you want your mom or sister to be treated.”

Make that list. If you choose to be married what would you want in a husband? I mean the stuff that really matters.

Here’s a start of a list to inspire you. And you are never too young to make “The List.” (not in any particular order)

1. Honesty and integrity in ALL things.

2. Loves Jesus and is a spiritual leader for your home.

3. Faithful to you and only you as his wife. No pornography. Period.

4. He will have a healthy relationship with your kids.

5. Learns what makes you feel loved on and acts on it.

6. Listens to the Holy Spirit to guide him.

7. Supports you in things you know God is leading you to do.

8. OUR money is just that. OUR money. Not yours and mine. Make the budget together.

9. Wait. Wait for God to show you who your husband is. Don’t just marry anyone you think may work. What God brings together let nobody separate.

10. He does not use credit cards. Period. Stuff is not so urgent that you must buy it now and pay it off for years. You want to live debt free. Debt is slavery. Nobody wants to be a slave.

11. You’re worth waiting for.

12. (Keep thinking. Keep praying. I’ll be praying, too.)

___
My daughters gave their list about dating. (This stuff should continue after the wedding.)
~

1. Treat me with respect. I am a person and I have feelings.

2. Open the door for me sometimes.

3. Be a gentleman.

4. Listen to me and really hear what I have to say.

5. Do not act like I’m not there when your friends are around.

6. Don’t cheat on me.

7. Be nice to my friends.

8. Be nice to me.

9. Call me every once in a while.

10. Tell me (sweetly) when I’m annoying you.

___
I asked my husband for his input when it comes to boys who want to date our daughters.
~
Advice to the boys who consider dating my daughters:

1. Get out of your car and ring the doorbell. She is worth it. If you can’t get out of your car to get my daughter and to bring her back and make sure she gets in the house okay then you cannot date my daughter.

2. Before you leave with my daughter and when you bring her home, you will shake my hand and look me in the eyes.

3. Before you can have a relationship with my daughter you have to have a relationship with God.

4. You need a strong work ethic.

5. I want to see how you interact with your mom. Because if you don’t have respect for your mom then you’re not going to have respect for my daughter or me or my wife.

6. Bring her home on time. ALWAYS.

7. Our daughters are valuable and you will treat them as the treasures they are.

8. Whatever you do with my daughter imagine me doing that with you.

A little notice please? A little respect for the little people?

“Mom, Dad, I know I’m only two years old and if I knew the words to say I may be able to tell you why it’s frustrating when you don’t give me time to finish my work. Instead, since I don’t know the best words yet, sometimes I overreact by screaming or crying. I apologize for that. I’m still learning.”

What if someone picked YOU up right now from your computer and said, “Time to go!” No notice. No regard that you are in the middle of something very important.

How would we feel if WE were immediately removed from OUR work? A little screaming? Hmmm…

Our kids are busy, too. They may be just building with blocks. To YOU, it may seem like they’re just playing, but they’re actually doing their WORK. When we pick them up and say “Time to go!” without any warning, it can be upsetting.

I’m SURE we’d be upset, too. Think about it. You don’t get to finish your mascara so one eye has mascara and the other is naked. You don’t get to finish the email you’re working on to send to a teacher so an important conversation about a possible scholarship is not happening now. You don’t get to know how much longer til you leave so you can decide whether or not to start the next laundry load since you’ll be gone three days and if the dryer load is not dry all the way it can mildew. You don’t get to see the rest of the football game because someone just turned it off and commanded it’s time to go. Important stuff. All of it is.

And even when we tell kids they have a few minutes left, they may not grasp how long that is just yet. When my kids were little we used to measure time in “Blue’s Clues time.” (I think that was about thirty minutes for one Blue’s Clues television show.) So I’d say to my girls, “Okay, this will take three Blue’s Clues.” My kids could measure time better when I said it this way.

When they’re little they may be thinking, but don’t have the words or time to respectfully and boldly articulate, “Hey, mom and dad, what I am working on is very important to me. I was really busy with that and I wasn’t finished. Would you please give me some time to finish next time? You may be looking at the world’s next great architect.”

Also, when we do give them a five minute notice until it’s time to go, we need to remember to keep it at five minutes. If it changes, I believe we should apologize to them and say it’s a little longer than I expected.

I’ve been a nanny and child care provider for many years in the past and it makes me sad when parents tell their children they have five minutes to play while we talk then it’s turned into thirty minutes and then the parent talks to the child like it was their fault they didn’t leave when they meant to. If the child goes back to playing while they wait WHY is that not okay? Should they stand near you like a soldier awaiting commands? They are little CHILDREN. Cut them some slack.

There are LOTS of television shows and songs teaching kids how to be patient. Some teach them to make up a game of some kind when they have to wait. And let’s face it; our kids do a lot of waiting. Waiting on dinner, (they can help with making dinner or setting the table, by the way) or waiting on Mommy or Daddy to come read to them at night, waiting on the bus, waiting for their turn, waiting on the teacher to finish talking to another student when they really have to go to the bathroom but do not want to interrupt. Waiting, waiting, waiting.

Maybe we need to show them a little respect by showing them that we realize their time is very important just like our time is.

It’s totally okay if you do not agree. I’m speaking what I know to be true through my experiences with very awesome kids through the years.

A voice for the awesome two year olds, Kerri.